When you charter on demand, you unlock access to a global fleet of aircraft with endless choice, from very-light to ultra-long-range jets, to suit every type of trip. Wherever you need to be, every detail of the charter experience should be finely attuned with your requirements for a seamless and comfortable journey. This begins with choosing the right jet and operator for your trip, and who better to recommend one than your fellow charterers.
As featured in Forbes, our new marketplace tool – ‘Client Preferred Operators’ -introduces the world’s first customer ratings for private jets to help you make a more informed choice when chartering.
Designed to give our flyers even greater knowledge and access to the world of private aviation, Client Preferred Operators guides you to the best performing operators, based on customer feedback on thousands of private and commercial jet flights booked through the Victor platform. These operators are highly recommended by other jet charterers for impeccable aircraft quality and excellent onboard service.
Client Preferred Operators are clearly indicated by a star icon on each quotation you receive. To qualify, the aircraft operator must have:
- Scored an average of 90% or more in customer satisfaction for its aircraft quality.
- Scored an average of 90% or more in customer satisfaction for its onboard experience.
- Demonstrated low levels of technical or flight recovery issues.
- Performed at least 10 flights with Victor.
- Received at least 5 pieces of client-initiated feedback over a rolling 48-month period.
At Victor, we’re passionate about providing you with the right tools to make an informed choice when you charter, meaning you can book an aircraft on demand with confidence.
Transparency sets Victor apart from every other provider of on-demand charter. We are the only global jet charter marketplace to offer fully transparent quotations which disclose the operator and aircraft specifics at the point of quotation. This includes the tail number of the aircraft, year of manufacture, and pictures of the actual aircraft you will fly on. You wouldn’t charter a yacht without knowing the exact vessel you’re booking, and we don’t believe it should be any different when it comes to chartering a jet.
We also share the operator’s cancellation terms upfront rather than creating our own cancellation fee, so in the event you are unable to fly, you will not be charged an opaque, blanket cancellation fee that many brokers use to reduce the amount refunded to you. Not forgetting that every Victor customer has their own dedicated account manager on hand 24/7 as their personal aviation expert to guide them through.
Discover the Victor difference:
Look out for the star symbol on your quotes. Client Preferred Operators – only when you #FlyVictor
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